Use the Bonterms Cloud Terms to create a standardized agreement governing the provision and use of cloud services, including support, service levels, data protection, and related operational terms. The Cloud Terms are implemented through a Cover Page that specifies the parties’ key deal details, any attachments, and any additional terms.

1. Review the Cloud Terms with your lawyer or legal counsel (see example)
2. Prepare your Cover Page (see example)
   • Identify the parties and complete the Key Terms: Effective Date, Governing Law, Courts, Initial Order (optional) 
   • Propose any Additional Terms (aditions to, or modifications of, the Cloud Terms; see examples)
   • Name the Agreement you are creating (for example, "Cloud Services Agreement")
3. Incorporate any Attachments by reference (see examples).
   • Add any Support Policy (example), Acceptable Use Policy (example), Security Policy or other Attachments by linking or attaching on the Cover Page
   • If you want to add the Bonterms SLA, see guidance here
   • If you want to add the Bonterms DPA, see guidance here
4. Send your Cover Page (and Attachments) to your counterparty
5. Negotiate the Cover Page and Attachments
6. Sign the Cover Page and create your Cloud Terms Agreement!
7. Issue or receive Orders (see example)
   • Use Orders to define subscription terms, fees, services, or other commercial details under the Agreement

For additional information, see our Bonterms Cloud Terms Explainer

Video walkthrough of How to Use the Bonterms Cloud Terms:

FAQs for the Cloud Terms

Are the Cloud Terms a “SaaS Master Subscription Agreement (MSA)”?

• Yes. The Bonterms Cloud Terms serve as a master agreement for the subscription and use of a SaaS offering. While we use the terms “Cloud Terms” and “Cloud Service,” they function as Bonterms’ Standard Agreement version of a traditional SaaS MSA.

Do the Cloud Terms work with SaaS?

• Yes. We use “Cloud Service” instead of “SaaS” or “software-as-a-service,” but the terms are interchangeable under the Cloud Terms. If you prefer different terminology, you can always modify the definition of “Cloud Service” through Additional Terms on the Cover Page.

Can I use my own Attachments?

• Yes. You may link to or attach your own SLA, Support Policy, AUP, DPA or other Attachments by reference on your Cloud Terms Cover Page – guidance here.

Why are the Support Policy and the Acceptable Use Policy provided as "examples"?

• Because of the high degree of variability in these policies, Bonterms provides these forms as “examples” under the Resources tab and not as Standard Agreements. You are free to modify and use these examples as you see fit.

Do you have a version of the Cloud Terms for posting on a website?

• Yes, the Online Cloud Terms.

Updated January 21, 2026 14:44